Food Service Supervisor: Lead Guest Experience

Lake Roosevelt Adventures; Lakeland (FL); On-site; USD 19,286 - 26,174; Full time

Job summary

Guest Services, Inc. in Lakeland, FL is seeking a Food Service Supervisor to assist the Manager in daily unit operations and floor management, including food, beverage, equipment, and property.

You will help ensure financial goals and company initiatives are met while fostering a team environment focused on exceptional customer service. Key responsibilities include supervising dining areas, training staff, and maintaining safe, clean conditions.

Qualifications

• Minimum high school diploma; bachelor’s degree preferred.
• At least 2 years of related management experience.
• Food safety certification a plus.
• Strong interpersonal and communication skills.

Responsibilities

• Ensure guest satisfaction and handle complaints per service standards.
• Supervise dining area setup and cashier/food stations to uphold quality.
• Recruit, supervise, schedule, and train staff under Manager guidance.
• Maintain safe facility and equipment, monitor hygiene and cash handling.

Skills

People management

Customer service

Team leadership

Problem solving

Education

High School Diploma or GED

Bachelor’s or Business Degree

Job description

Guest Services, Inc. in Lakeland, FL is seeking a Food Service Supervisor to assist the Manager in daily unit operations and floor management, including food, beverage, equipment, and property.

You will help ensure financial goals and company initiatives are met while fostering a team environment focused on exceptional customer service. Key responsibilities include supervising dining areas, training staff, and maintaining safe, clean conditions.