Fine-Dining Host & Guest Experience Leader

Talk of the Town Restaurant Group; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Holidays Off

PTO & Flexible Schedules

Restaurant Discounts

Employee Recognition

Direct Deposit

Giving Back

Family Culture Environment

Job summary

Talk of the Town Restaurant Group seeks an experienced dining room supervisor to oversee servers and host/hostess, ensuring 5-star service and teamwork. You will train new staff on fine dining guidelines and etiquette, and manage host stand operations and seating arrangements.

Strong communication and English language skills are required for fast-paced service. Responsibilities include taking reservations, coordinating events, and supporting management during dinner service.

Qualifications

• Two years of fine dining experience preferred.
• Knowledge of dining operations and high service standards in a fast-paced setting.
• Effective communicator and collaborator with excellent phone etiquette.
• Strong math and problem-solving abilities with good computer skills.
• Ability to read, write, and speak English fluently.

Responsibilities

• Provide leadership and oversight of dining room servers and host/hostess to meet service standards.
• Support dining management in training new team members on fine dining guidelines and etiquette.
• Ensure cleanliness and proper opening/closing of the host stand.
• Ensure team members are properly attired and uniformed.
• Assign servers to reservation floor plan and assist during dinner service as needed.
• Make reservations by phone and in person; manage messages and callbacks promptly.
• Arrange setup for special events and assist with other duties as assigned.

Skills

Dining operations

Customer service

Communication

Collaboration

Telephone skills

Professional demeanor

Math skills

Problem solving

Computer skills

English proficiency

Job description

Talk of the Town Restaurant Group seeks an experienced dining room supervisor to oversee servers and host/hostess, ensuring 5-star service and teamwork. You will train new staff on fine dining guidelines and etiquette, and manage host stand operations and seating arrangements.

Strong communication and English language skills are required for fast-paced service. Responsibilities include taking reservations, coordinating events, and supporting management during dinner service.