Fine Dining Guest Host & Reservations Liaison

Biltmore; Asheville (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

On-site health clinic

Estate gardens access

Housing/childcare assistance

40% off estate dining

Home purchase assistance

Job summary

Biltmore in Asheville, NC is seeking a friendly Host to greet guests, guide seating, and support the dining room team. You will manage reservations, answer phones, and help maintain a smooth flow of guests within a fine dining environment.

Weekend and holiday availability is required, with shifts from early morning to late evening. Previous guest service experience and English fluency are essential, as is basic math for cash handling and accurate reservations management.

Qualifications

• Previous guest service experience required.
• Fluency in English and basic math skills with cash handling.
• Familiarity with reservations software; OpenTable helpful.

Responsibilities

• Greet and acknowledge arriving guests and escort to tables.
• Maintain flow of seating by section for optimum service.
• Take, record and confirm restaurant reservations and cancellations.
• Answer telephone courteously and manage reservations per standards.
• Support department leadership and guest needs during service.

Skills

Guest service

English fluency

Cash handling

Reservations software

Communication

Tools

OpenTable

Job description

Biltmore in Asheville, NC is seeking a friendly Host to greet guests, guide seating, and support the dining room team. You will manage reservations, answer phones, and help maintain a smooth flow of guests within a fine dining environment.

Weekend and holiday availability is required, with shifts from early morning to late evening. Previous guest service experience and English fluency are essential, as is basic math for cash handling and accurate reservations management.