Fine-Dining Busser & Guest Experience Assistant

Biltmore Workforce Management; Asheville (NC); On-site; USD 22,000 - 28,000; Part time

Job summary

Biltmore Workforce Management is seeking Server Assistants/Dining Room Attendants in Asheville, NC. The role averages 20 hours per week with schedules typically 10am-4:30pm Jan–Oct and 10am-10pm Nov–Dec; weekends are required.

You will support servers with water service, table replenishment, and maintaining dining room areas. Prior fine dining experience is preferred; strong guest service, attention to detail, organization, and composure under pressure are essential.

Qualifications

• Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant.
• Commitment to delivering world class guest service internally and externally and the ability to work successfully as part of a dynamic, guest-service oriented team.
• Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.
• Strong organizational and time management skills
• Ability to be proactive and take initiative as appropriate.
• Ability to work under pressure in a fast paced environment with deadlines, and exercise good judgment.

Responsibilities

• Guest service pertaining to replenishing table items, anticipating and addressing guest needs, and clearing dining area according to restaurant procedures.
• Maintain complete knowledge of and comply with all service procedures, established standards, company, and departmental policies.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Replaces soiled table linens, cleans tables, and sets tables with silverware and glassware.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs.
• Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.

Skills

Guest service

Attention to detail

Time management

Proactive

Teamwork

Work under pressure

Job description

Biltmore Workforce Management is seeking Server Assistants/Dining Room Attendants in Asheville, NC. The role averages 20 hours per week with schedules typically 10am-4:30pm Jan–Oct and 10am-10pm Nov–Dec; weekends are required.

You will support servers with water service, table replenishment, and maintaining dining room areas. Prior fine dining experience is preferred; strong guest service, attention to detail, organization, and composure under pressure are essential.