Fine-Dining GM: Hospitality-Driven Leader & Growth

Culinary Khancepts; Houston (TX); Sur place; USD 90 000 - 170 000; Plein temps

Avantages offerts par ce poste

401(k)

Free food & snacks

Paid time off

Bonus based on performance

Competitive salary

Résumé du poste

Mayahuel is seeking an experienced General Manager to lead our team, oversee restaurant performance, and create memorable guest experiences in a fine-dining setting in Houston, TX. This hands-on role requires leadership from the floor and a commitment to genuine hospitality.

The GM will manage operations, financial performance, staffing, and beverage program execution while maintaining the highest standards of service and guest satisfaction. Evening/weekend availability is required.

Qualifications

• Proven General Manager or senior leadership experience in fine dining, upscale dining, or a comparable hospitality environment.
• Passion for genuine hospitality and creating memorable guest experiences.
• Proven ability to recruit, coach, develop, and lead high-performing teams.
• Strong financial acumen with experience managing labor, budgets, inventory, costs, forecasting, and profitability.
• Working knowledge of elevated wine, cocktail, and beverage programs.
• Exceptional communication, organization, decision-making, and problem-solving skills.
• Collaborative, hands-on leadership style with strong attention to detail.
• Ability to work evenings, weekends, and holidays based on business needs.

Responsabilités

• Lead by example and create a positive, hospitality-driven culture.
• Recruit, train, coach, and develop managers and team members to consistently deliver exceptional performance.
• Establish clear expectations while providing ongoing feedback, recognition, and development.
• Foster a culture built on teamwork, professionalism, respect, and genuine care for guests and employees.
• Address performance concerns and team challenges promptly and professionally.
• Maintain a strong presence in the dining room, personally engaging with guests and supporting the team throughout service.
• Coach employees to understand that great hospitality is not only about executing service correctly, but creating meaningful connections.
• Encourage the team to anticipate needs, recognize personal details, and find thoughtful ways to personalize the guest experience.
• Recognize celebrations, returning guests, dietary or accessibility needs, and known preferences while ensuring details are communicated throughout the team.
• Empower employees to use creativity, good judgment, and genuine care to create memorable moments.
• Resolve guest concerns with empathy, accountability, and urgency while working to rebuild trust and loyalty.
• Ensure every guest receives the same level of warmth, dignity, and attention.
• Oversee daily restaurant operations and ensure consistent execution across front and back of house.
• Manage sales, labor, food and beverage costs, inventory, purchasing, and profitability.
• Monitor budgets, forecasts, operating results, and key performance metrics.
• Identify opportunities to improve efficiency, control costs, reduce waste, and strengthen performance.
• Oversee scheduling and staffing based on business needs.
• Maintain company, health, safety, and operational standards.
• Oversee the beverage program's profitability and brand standards.

Connaissances

Leadership

Hospitality

Recruiting

Financial acumen

Beverage knowledge

Communication

Problem solving

Team development

Attention to detail

Description du poste

Mayahuel is seeking an experienced General Manager to lead our team, oversee restaurant performance, and create memorable guest experiences in a fine-dining setting in Houston, TX. This hands-on role requires leadership from the floor and a commitment to genuine hospitality.

The GM will manage operations, financial performance, staffing, and beverage program execution while maintaining the highest standards of service and guest satisfaction. Evening/weekend availability is required.