Hospitality GM: Lead Ops, Grow Talent, Elevate Guest Experience

Culinary Khancepts Corporate; Sugar Land (TX); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Schedules

Growth Opportunities

Pharmacy Discounts

Restaurant Discounts

Entertainment & Travel discounts

Free Movie Passes

Medical/Dental/Vision potential

401K Retirement Savings

Employee Referral Program

Job summary

Culinary Khancepts Corporate in Houston seeks a General Manager to lead day-to-day restaurant operations across multiple concepts, driving hospitality, quality, and guest experience while guiding teams and ensuring strong financial performance.

You will coach managers, oversee staffing, scheduling, labor, inventory, and use Toast, OpenTable, and Microsoft Office to optimize procedures; flexibility for evenings and weekends is required.

Qualifications

• High school diploma or GED required.
• 3-5+ years of restaurant or hospitality leadership experience.
• Experience managing P&L, labor, food costs, budgets, inventory, scheduling, and staffing.
• Strong leadership, communication, organization, and problem-solving skills with demonstrated ability to develop and motivate teams.
• Guest-focused, solution-oriented, and able to manage multiple priorities in a fast-paced environment.
• Proficiency with restaurant and business systems; experience with Toast, R365, Tripleseat, OpenTable, and Microsoft Office preferred.
• Flexible availability, including evenings, weekends, holidays, and peak business periods.
• Required food safety and alcohol-service certifications based on applicable state and local regulations.

Responsibilities

• Lead daily restaurant operations while upholding Company standards for hospitality, service, food and beverage quality, cleanliness, and overall guest experience.
• Coach, train, motivate, and develop Managers and Team Members while fostering accountability, communication, and a positive team culture.
• Ensure operational procedures, Company policies, and programs are consistently implemented and followed.
• Manage staffing, scheduling, labor, inventory, ordering, and overall operational efficiency.
• Monitor financial performance, including P&L, labor, food costs, sales, budgets, and controllable expenses.
• Oversee administrative responsibilities, including payroll, staffing pars, reporting, and restaurant management systems.
• Identify opportunities for process improvement and implement solutions that strengthen restaurant performance.
• Maintain a visible leadership presence and ensure guest concerns are addressed promptly and professionally.

Skills

Leadership

P&L management

Staffing

Communication

Problem-solving

Education

High school diploma

Tools

Toast

R365

Tripleseat

OpenTable

Microsoft Office

Job description

Culinary Khancepts Corporate in Houston seeks a General Manager to lead day-to-day restaurant operations across multiple concepts, driving hospitality, quality, and guest experience while guiding teams and ensuring strong financial performance.

You will coach managers, oversee staffing, scheduling, labor, inventory, and use Toast, OpenTable, and Microsoft Office to optimize procedures; flexibility for evenings and weekends is required.