Fine-Dining Floor Manager: VIP Service & Operations Leader

BLT Prime - New York; New York (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Paid Time Off

Full benefits after 90 days with 75% 0

401k with employer match

Flex Spending Accounts

Shift meal

Dining discounts

Job summary

BLT Prime - New York seeks an experienced Restaurant Manager to lead daily operations and ensure the restaurant is set up for success. You will oversee staff, manage FOH/BOH workflows, and be the face of the venue in collaboration with the VP of Operations.

The role requires 2+ years in management and a proven track record in fine-dining hospitality, with strong communication and presentation skills to uphold service standards and guest satisfaction.

Qualifications

• 2+ years in a previous restaurant manager position.
• Fine-dining hospitality experience is required.
• Ability to maintain a professional demeanor at all times.
• Strong communicator and excellent presentation is needed.

Responsibilities

• Oversee comp/void reporting.
• Manage all FOH employees shift schedule, and monitor overtime.
• Oversee tip reporting.
• Daily walk through to inspect restaurant.
• Upkeep of all building and equipment (FOH/BOH) maintenance and cleanliness.
• Be physically present on the floor during service to ensure service standards.
• Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary.
• Personally involve self with the service of VIP tables.
• Be aware of bottlenecks or overwhelmed service areas and assist as necessary.
• Make sure that all needed supplies are on the floor at all times, including china, glass, linen, and other supplies.
• Communicate with kitchen regarding pace of service, special needs, and guest satisfaction.
• Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication.

Skills

Restaurant management

Fine dining experience

Communication

Professional demeanor

Job description

BLT Prime - New York seeks an experienced Restaurant Manager to lead daily operations and ensure the restaurant is set up for success. You will oversee staff, manage FOH/BOH workflows, and be the face of the venue in collaboration with the VP of Operations.

The role requires 2+ years in management and a proven track record in fine-dining hospitality, with strong communication and presentation skills to uphold service standards and guest satisfaction.