Upscale Restaurant Operations Lead

Major Food Brand; New York (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

TransitChek discount

Team Member Referral program

a generous dining program

progressive paid time off

Job summary

Major Food Group is seeking a passionate hospitality leader to maintain the highest standards of service in an upscale dining restaurant in New York. You will work under the GM to manage daily operations and guide staff with a hands-on leadership style.

The role emphasizes scheduling, policy adherence, and delivering exemplary guest experiences while supporting growth opportunities and a strong teamwork culture within a premier dining program.

Qualifications

• Minimum 1-3 years in a management role in the Restaurant/Hospitality Industry.
• Bachelor’s degree in Hospitality Management, Business, or related field preferred.
• Culinary certificate or comparable experience preferred.
• Experience opening new restaurant operations and training teams is strongly preferred.
• Proven team player with leadership and hands-on mindset.

Responsibilities

• Work under the direction of the General Manager to manage daily operations of upscale dining restaurant.
• Schedule and appoint tasks and responsibilities to staff as directed by the GM.
• Ensure policies are upheld.
• Offer and inspire exemplary guest service.
• Other responsibilities to ensure ease of operations.

Skills

Team leadership

Guest service excellence

Staff training

Operations management

Policy enforcement

Communication

Willingness to pitch in

Education

Bachelor’s degree in Hospitality Management, Business, or related field

Culinary certificate or comparable experience

Job description

Major Food Group is seeking a passionate hospitality leader to maintain the highest standards of service in an upscale dining restaurant in New York. You will work under the GM to manage daily operations and guide staff with a hands-on leadership style.

The role emphasizes scheduling, policy adherence, and delivering exemplary guest experiences while supporting growth opportunities and a strong teamwork culture within a premier dining program.