Fine-Dining Floor Manager & Service Leader

Thind Management; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Thind Management is seeking a Restaurant Floor Manager/Supervisor to lead front-of-house operations in a fine-dining setting. You will supervise servers, hosts, and bartenders, coordinate with the kitchen, and ensure impeccable service and guest satisfaction.

The ideal candidate brings 2–3 years of supervisory experience in upscale hospitality, expert knowledge of fine dining etiquette, wine service, and menu offerings, and a strong commitment to training, safety, and professional growth for the

Qualifications

• High school diploma or equivalent; additional education or certification in hospitality or restaurant management is a plus.
• 2–3 years in a supervisory or management role in a fine dining or upscale hospitality environment.
• Deep knowledge of fine dining etiquette, wine service, and menu offerings.
• Exceptional leadership and interpersonal skills with the ability to inspire and motivate a team.
• Strong customer service focus with a genuine passion for providing memorable dining experiences.
• Excellent communication and organizational abilities with attention to detail.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Proficiency in computer systems and software used for reservations and POS.
• Knowledge of health, safety, and sanitation regulations pertaining to the restaurant industry.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Provide warm, welcoming guest service and seating assistance.
• Supervise front-of-house team; manage schedules and training.
• Maintain high standards of fine dining service and wine knowledge.
• Oversee dining room operations including reservations and table turnover.
• Coordinate with kitchen to ensure timely delivery of food and beverages.
• Build relationships with regular patrons and VIP guests.
• Handle guest complaints promptly and professionally; resolve issues.
• Lead regular training sessions for service staff.
• Ensure health, safety and sanitation compliance throughout the operation.
• Assist with administrative duties such as inventory and record-keeping.

Skills

Staff Management

Customer Service

Leadership

Communication

Problem Solving

Training & Development

Health & Safety

Fine Dining Etiquette

Reservations & POS Systems

Education

High School Diploma

Hospitality/Restaurant Management Certification

Tools

Reservations Software

POS Systems

Job description

Thind Management is seeking a Restaurant Floor Manager/Supervisor to lead front-of-house operations in a fine-dining setting. You will supervise servers, hosts, and bartenders, coordinate with the kitchen, and ensure impeccable service and guest satisfaction.

The ideal candidate brings 2–3 years of supervisory experience in upscale hospitality, expert knowledge of fine dining etiquette, wine service, and menu offerings, and a strong commitment to training, safety, and professional growth for the