Financial Services Store Lead - Customer Experience

CNG Holdings, Inc; Lawton (OK); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

CNG Holdings, Inc. is seeking an Assistant Store Manager in Lawton, OK to serve as a front-line brand ambassador across our Check N Go and allied brands.

You will ensure outstanding customer service, handle cash with accuracy, and guide customers through product offerings while enforcing company policies. The role requires strong communication, the ability to multitask, and strict adherence to regulatory requirements and store procedures.

Qualifikationen

• High school diploma or GED required; retail/sales experience preferred.
• Strong customer service and communication skills; ability to handle cash accurately.
• Ability to multitask and work autonomously in a fast-paced retail environment.

Aufgaben

• Educate customers on products and services and present options that meet needs.
• Handle cash drawer, counts, deposits, and banking tasks in compliance with procedures.
• Process transactions (loans, check cashing, Net Spend) accurately and per policy.
• Escalate complex issues to store manager and district level as needed.
• Ensure regulatory compliance and complete required trainings.

Kenntnisse

Customer service

Cash handling

Sales skills

Verbal communication

Multitasking

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

CNG Holdings, Inc. is seeking an Assistant Store Manager in Lawton, OK to serve as a front-line brand ambassador across our Check N Go and allied brands.

You will ensure outstanding customer service, handle cash with accuracy, and guide customers through product offerings while enforcing company policies. The role requires strong communication, the ability to multitask, and strict adherence to regulatory requirements and store procedures.