Financial Services Specialist — Customer Lending & Growth

Heights Finance Corporation; Nashville (TN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Benefits from day one

401(k) match

Employee Assistance Program

Tuition reimbursement

Leadership development

Monthly bonus program

Job summary

Heights Finance Corporation in Nashville, TN is hiring a Financial Service Representative to deliver exceptional customer service and drive loan solutions. You will build relationships, educate customers on financial products, and manage calls with a focus on outcomes.

The role offers full‑time hours on-site with competitive hourly pay and benefits starting day one, plus ongoing training and growth opportunities within the Attain Finance family.

Qualifications

• Customer focus and dedication to top‑tier service in every interaction.
• Ability to promote products and services that meet customer needs.
• Clear verbal and written communication and relationship building.
• Problem solving to address customer challenges with creative solutions.
• A willingness to learn new systems in a dynamic environment.

Responsibilities

• Deliver exceptional service to new and existing customers through careful loan guidance.
• Drive sales growth using consultative techniques to educate customers about products.
• Engage customers with inbound and proactive outbound calls to grow business.
• Support delinquency management by proposing workable solutions.
• Learn and grow through hands‑on training and mentoring to build confidence.
• Ensure compliance with regulatory guidelines and company policies.

Skills

Customer focus

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Education

High School diploma

Job description

Heights Finance Corporation in Nashville, TN is hiring a Financial Service Representative to deliver exceptional customer service and drive loan solutions. You will build relationships, educate customers on financial products, and manage calls with a focus on outcomes.

The role offers full‑time hours on-site with competitive hourly pay and benefits starting day one, plus ongoing training and growth opportunities within the Attain Finance family.