Financial Service Rep: Grow with Customer Solutions

LendDirect Corp.; Nashville (TN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, Vision

401(k) with company match

Tuition Reimbursement

Leadership development programs

Monthly bonus program

Job summary

Heights Finance in Nashville, TN is seeking a customer-focused Financial Service Representative to deliver outstanding service and build lasting relationships. You’ll guide customers through the loan process and help them access the financial solutions they need.

Join a team that values growth, offers hands-on training, benefits from day one, and supports career progression within the Attain Finance family.

Qualifications

• Customer service experience or interest in financial services.
• Willingness to learn loan products and processes.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, team environment.
• Comfort with sales activities and problem solving.

Responsibilities

• Deliver exceptional service to customers and guide them through the loan process.
• Use consultative techniques to educate customers on financial products.
• Handle inbound calls and proactive outreach to grow business.
• Assist with delinquency support and customer solutions.
• Participate in hands-on training and mentoring to build skills.
• Follow regulatory guidelines and protect customer information.

Skills

Customer focus

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Education

Industry experience

Education

High School diploma or equivalent

College coursework/degree a plus

Job description

Heights Finance in Nashville, TN is seeking a customer-focused Financial Service Representative to deliver outstanding service and build lasting relationships. You’ll guide customers through the loan process and help them access the financial solutions they need.

Join a team that values growth, offers hands-on training, benefits from day one, and supports career progression within the Attain Finance family.