Customer-Centric Financial Services Rep — Growth and Benefits

AttainFinance; Nashville (TN); Sur place; USD 22 000 - 31 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Benefits

Dental Benefits

Vision Benefits

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Employee Assistance Program

Emergency Relief Fund

Attain4All

Monthly Bonus Program

Résumé du poste

Heights Finance, part of the Attain Finance family, invites you to join our Nashville team as a Financial Service Representative. You will deliver outstanding service, build relationships, and guide customers through loan processes, helping them access trusted financial solutions.

We offer a supportive environment with training, growth opportunities, and a comprehensive benefits package. This full-time role is based on site at 176 Thompson Lane and includes performance-based earnings and a clear

Qualifications

• Customer-focused approach to assisting borrowers and answering questions.
• Ability to upsell and cross-sell financial products with a consultative style.
• Excellent verbal and written communication for customer interactions.
• Strong problem-solving skills to resolve customer challenges.
• Willingness to learn, adapt, and use new systems.
• Team-oriented attitude and reliability in a fast-paced environment.

Responsabilités

• Deliver Exceptional Service: assist customers with loan processes with care and professionalism.
• Drive Sales Growth: educate customers on products and identify upsell opportunities.
• Engage Customers: manage inbound calls and proactively reach out to new business.
• Support Delinquency Management: discuss options with customers on past-due accounts.
• Learn and Grow: participate in hands-on training with mentoring.
• Ensure Compliance: follow regulatory guidelines and protect customer data.

Connaissances

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Formation

High School Diploma

College coursework or degree is a plus

Description du poste

Heights Finance, part of the Attain Finance family, invites you to join our Nashville team as a Financial Service Representative. You will deliver outstanding service, build relationships, and guide customers through loan processes, helping them access trusted financial solutions.

We offer a supportive environment with training, growth opportunities, and a comprehensive benefits package. This full-time role is based on site at 176 Thompson Lane and includes performance-based earnings and a clear