Financial Service Rep: Grow Your Career in Lending

Attain Finance; Griffith (IN); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental

Vision

401(k) with company match

Employee Assistance Program

Emergency Relief Fund

Diversity and Inclusion Council

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance, part of the Attain Finance family, is hiring a Financial Service Representative in Griffith, IN. Full-time, on-site role with a focus on delivering exceptional customer service, guiding loan processes, and growing the business through consultative sales. Training provided and opportunities for growth within the brand family.

The position emphasizes customer-focused service, effective communication, and compliance with regulatory guidelines, with benefits starting on day one.

Qualifications

• Customer-focused with a genuine desire to help others and provide top-tier service.
• Sales-minded and able to educate customers on financial products.
• Strong verbal and written communication; quick rapport builder.
• Problem-solving skills to offer creative customer solutions.
• Adaptable to learn new systems; works well in a team.
• Educational background as noted; willingness to train in finance basics.

Responsibilities

• Deliver exceptional service to new and existing customers through the loan process.
• Use consultative sales techniques to upsell and cross-sell financial products.
• Engage customers via inbound calls and proactive outreach.
• Support delinquency management by offering solutions and guidance.
• Participate in hands-on training with mentoring to build skills.
• Follow regulatory guidelines and protect customer information.

Skills

Customer service

Sales

Communication

Problem solving

Adaptability

Team player

Education

High school diploma or equivalent

Job description

Heights Finance, part of the Attain Finance family, is hiring a Financial Service Representative in Griffith, IN. Full-time, on-site role with a focus on delivering exceptional customer service, guiding loan processes, and growing the business through consultative sales. Training provided and opportunities for growth within the brand family.

The position emphasizes customer-focused service, effective communication, and compliance with regulatory guidelines, with benefits starting on day one.