Financial Service Pro with Growth, Training & Benefits

Attain Finance; Fairview Heights (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Benefits from day one

401(k) with company match

Paid Time Off

Tuition Reimbursement

Employee Assistance Program

Job summary

Heights Finance, part of the Attain Finance family, is seeking a Financial Service Representative in Columbia, TN. You’ll deliver exceptional service, guide customers through loan processes, and build lasting relationships while promoting our financial products.

The role offers a strong onboarding program, chances to grow, and competitive benefits. Join a team that values collaboration, integrity, and customer success in a dynamic consumer finance environment.

Qualifications

• Customer service and sales-focused approach with a genuine desire to help others.
• Ability to communicate clearly and build rapport.
• Willingness to learn and adapt to new systems.
• Experience in customer service or consumer finance is a plus but not required.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in a hands‑on training program with one‑on‑one mentoring to build your skills and confidence.
• Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Education

High School Diploma or Equivalent

College Coursework / Degree Preferred

Job description

Heights Finance, part of the Attain Finance family, is seeking a Financial Service Representative in Columbia, TN. You’ll deliver exceptional service, guide customers through loan processes, and build lasting relationships while promoting our financial products.

The role offers a strong onboarding program, chances to grow, and competitive benefits. Join a team that values collaboration, integrity, and customer success in a dynamic consumer finance environment.