Financial Services & Sales Advisor

LendDirect Corp.; Columbia (TN); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(K) with company match

Employee Assistance Program

Tuition Reimbursement

Leadership Development Programs

Job summary

Heights Finance, part of the Attain Finance family, is seeking a Financial Service Representative in Columbia, TN. You’ll be at the heart of our customer experience, delivering exceptional service and helping individuals secure the financial solutions they need. Full-time hours, Monday-Friday, 8:30am-5:30pm, with evenings and weekends based on business needs.

Base hourly range: $15.25–$21.75. Benefits start day one, including medical, dental, vision, and a 401(k) with company match.

Qualifications

• High School diploma or equivalent required; college coursework or degree is a plus.
• Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!
• Strong communication and problem-solving skills; ability to build rapport quickly.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in a hands‑on training program with one‑on‑one mentoring to build your skills and confidence.
• Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

Skills

Customer focus

Sales mindset

Strong communication

Problem-solving

Adaptability

Team player

Education

High School diploma or equivalent

Job description

Heights Finance, part of the Attain Finance family, is seeking a Financial Service Representative in Columbia, TN. You’ll be at the heart of our customer experience, delivering exceptional service and helping individuals secure the financial solutions they need. Full-time hours, Monday-Friday, 8:30am-5:30pm, with evenings and weekends based on business needs.

Base hourly range: $15.25–$21.75. Benefits start day one, including medical, dental, vision, and a 401(k) with company match.