Financial Concierge & Relationship Builder (Banking)

Huntington National Bank; Melrose Park (IL); On-site; USD 32,000 - 36,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS at our Melrose Park, IL branch. You will serve walk-in customers as a Financial Concierge, helping them identify financial goals, promoting deposits and banking services, and handling transactions with accuracy while delivering outstanding service.

You will proactively identify opportunities to deepen relationships through follow-ups, outbound calls, and referrals, while adhering to security and regulatory policies.

Qualifications

• High School Diploma or GED, plus 1 year customer service or related experience; or a Bachelor's Degree.
• Experience in banking or financial services preferred.
• Comfort with technology and online/mobile banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a structured sales process and referrals.
• Adhere to policies and protect customer information.

Skills

Customer service

Sales process

Banking products

Relationships

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS at our Melrose Park, IL branch. You will serve walk-in customers as a Financial Concierge, helping them identify financial goals, promoting deposits and banking services, and handling transactions with accuracy while delivering outstanding service.

You will proactively identify opportunities to deepen relationships through follow-ups, outbound calls, and referrals, while adhering to security and regulatory policies.