Financial Concierge & Relationship Banker

Huntington National Bank; Cleveland Heights (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other banking products, and handling transactions accurately while delivering Exemplary service.

You will proactively identify opportunities to expand relationships through follow-ups, referrals, and outbound calls, while adhering to policies and presenting a

Qualifications

• High School Diploma or GED required; Bachelor’s Degree also acceptable.
• Minimum 1 year of customer service or related experience; banking experience preferred.
• Cash handling skills and comfort with banking technology.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, relationship management and presentation skills.

Skills

Customer service

Sales & referrals

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other banking products, and handling transactions accurately while delivering Exemplary service.

You will proactively identify opportunities to expand relationships through follow-ups, referrals, and outbound calls, while adhering to policies and presenting a