Financial Concierge & Customer Relationship Builder

Huntington National Bank; Allendale Charter Township (MI); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers at our branch. You will help retain and grow consumer and business relationships by identifying goals, recommending deposit products, and guiding customers through banking services.

You will manage transactions accurately, balance daily activity, and deliver exemplary service. The role emphasizes a disciplined sales approach, education on deposit products, and

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsabilités

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Connaissances

Customer service

Sales

Relationship management

Communication

Presentation

Formation

High School Diploma or GED

Bachelor's Degree

Description du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers at our branch. You will help retain and grow consumer and business relationships by identifying goals, recommending deposit products, and guiding customers through banking services.

You will manage transactions accurately, balance daily activity, and deliver exemplary service. The role emphasizes a disciplined sales approach, education on deposit products, and