Financial Concierge - Customer Experience Banker

Huntington National Bank; Northbrook (IL); On-site; USD 32,000 - 36,000; Full time

Job summary

Huntington National Bank in Northbrook, IL is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs and recommending deposit and other banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. Preferred candidates have customer service experience in banking, cash handling skills, and comfort with mobile

Qualifications

• High School Diploma or GED and 1 year of customer service or related role, or a Bachelor's Degree.
• Experience in banking or financial services preferred.
• Cash handling and comfort with technology (mobile and online banking).

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, customer service, relationship management, banking, communication and presentation skills.

Skills

Customer service

Sales skills

Relationship management

Banking knowledge

Communication skills

Presentation skills

Education

High School Diploma or GED

Job description

Huntington National Bank in Northbrook, IL is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs and recommending deposit and other banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. Preferred candidates have customer service experience in banking, cash handling skills, and comfort with mobile