Financial Concierge & Relationship Banker

Huntington National Bank; Jackson (TN); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington National Bank in Jackson, TN is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients reach financial goals by recommending deposits and other banking services. You will process transactions accurately and balance daily, while delivering exceptional service.

The role emphasizes proactive relationship growth, disciplined sales, and education of customers on products, with a focus on compliance and teamwork in an inclusive

Qualifications

• High School Diploma or GED required or a Bachelor's degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Tools

Cash handling

Job description

Huntington National Bank in Jackson, TN is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients reach financial goals by recommending deposits and other banking services. You will process transactions accurately and balance daily, while delivering exceptional service.

The role emphasizes proactive relationship growth, disciplined sales, and education of customers on products, with a focus on compliance and teamwork in an inclusive