Customer Experience Banker — Financial Concierge

Huntington Bancshares, Inc.; North Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. in Tennessee seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying financial goals and offering deposit products and services, processing transactions accurately, and balancing daily with high service standards. This role emphasizes a disciplined sales process, educating customers about banking options, and collaborating with partners to deepen

Qualifications

• High School Diploma or GED required; 1 year of customer service or equivalent, or a Bachelor's degree.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Follow all policies, security, risk, and regulatory guidelines.

Skills

Customer service

Sales skills

Relationship building

Communication

Problem solving

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. in Tennessee seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying financial goals and offering deposit products and services, processing transactions accurately, and balancing daily with high service standards. This role emphasizes a disciplined sales process, educating customers about banking options, and collaborating with partners to deepen