Financial Concierge & Relationship Builder

Huntington; Jackson (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker in Jackson, TN to serve walk-in customers as a Financial Concierge. The role focuses on retaining and growing consumer and business relationships by identifying client needs and recommending deposit products and other banking services.

You will process transactions accurately, balance daily activity, and provide exemplary service. A High School Diploma or GED with 1 year of customer service (or a Bachelor's Degree) is required, with banking

Qualifications

• High School Diploma or GED and a minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• Preferred: 1 year or more in customer service in banking, financial services or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, outbound calling, and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Demonstrate acumen in sales, customer service, relationship management, banking, communication and presentation.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington is seeking a Customer Experience Banker in Jackson, TN to serve walk-in customers as a Financial Concierge. The role focuses on retaining and growing consumer and business relationships by identifying client needs and recommending deposit products and other banking services.

You will process transactions accurately, balance daily activity, and provide exemplary service. A High School Diploma or GED with 1 year of customer service (or a Bachelor's Degree) is required, with banking