Financial Concierge & Relationship Banker

0101 The Huntington National Bank; Beverly Hills (FL); Hybrid; USD 38,000 - 58,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending suitable deposit products and services.

You will handle transactions accurately, balance daily activity, and deliver exemplary service. A mix of in-office and flexible work arrangements is available, with a strong emphasis on teamwork and customer-centric banking.

Qualifications

• High School Diploma or GED and minimum 1 year customer service or military service in an admin/contracting role, or a Bachelor's Degree.
• 1 year+ customer service in banking, financial services, or goal-driven retail sales preferred.
• Cash handling skills; comfortable with technology and digital banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales skills

Relationship management

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending suitable deposit products and services.

You will handle transactions accurately, balance daily activity, and deliver exemplary service. A mix of in-office and flexible work arrangements is available, with a strong emphasis on teamwork and customer-centric banking.