Financial Concierge & Customer Relationship Banker

Huntington National Bank; Shreveport (LA); On-site; USD 36,000 - 54,000; Full time

Job summary

Huntington National Bank in Shreveport, LA is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals.

You will retain and grow consumer and business relationships by identifying needs, recommending deposit products, processing transactions accurately, and balancing daily activity while delivering exemplary service. Office-based role emphasizing teamwork and compliance with bank policies.

Qualifications

• Experience in customer service or military service in a related administrative role is preferred.
• Knowledge of banking products and services is beneficial but not mandatory.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Communication

Technology proficiency

Cash handling

Education

High School Diploma or GED

Job description

Huntington National Bank in Shreveport, LA is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals.

You will retain and grow consumer and business relationships by identifying needs, recommending deposit products, processing transactions accurately, and balancing daily activity while delivering exemplary service. Office-based role emphasizing teamwork and compliance with bank policies.