Financial Concierge & Customer Growth Specialist

Huntington National Bank; Iowa (LA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life insurance

Disability insurance

Retirement savings plan

Paid time off

Paid holidays

Job summary

Huntington National Bank is seeking a Customer Experience Banker to serve walk-in customers, retain and grow relationships, and proactively identify financial goals with tailored deposit, loan, and other banking products.

You will process transactions accurately, provide exemplary service, and educate customers on bank products and technology while adhering to governance and policies.

Qualifications

• High School Diploma or equivalent.
• 1 year customer service in banking or financial services.
• Bachelor’s Degree acceptable.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.

Skills

Customer service

Banking products

Sales skills

Communication

Problem solving

Education

High School Diploma

Bachelor’s Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker to serve walk-in customers, retain and grow relationships, and proactively identify financial goals with tailored deposit, loan, and other banking products.

You will process transactions accurately, provide exemplary service, and educate customers on bank products and technology while adhering to governance and policies.