Financial Concierge: Customer Experience Banker

Huntington-Bank; Panama City (FL); Hybrid; USD 36,000 - 56,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to help walk-in customers achieve their financial goals. You will retain and grow consumer and business relationships by identifying needs, offering deposits and banking services, and educating customers in digital tools.

You will process transactions accurately, balance daily, and provide exemplary service while collaborating with partners to deepen relationships and maintain regulatory compliance.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Minimum 1 year of customer service experience.
• Experience in banking or financial services preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products.
• Grow customer relationships through proactive outreach and referrals.
• Adhere to all policies and procedures.
• Assist customers with mobile and online banking.

Skills

Customer service

Sales ability

Relationship management

Communication skills

Presentations

Cash handling

Digital banking

Education

High School Diploma

Bachelor's Degree

Tools

Online Banking

Mobile Banking

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to help walk-in customers achieve their financial goals. You will retain and grow consumer and business relationships by identifying needs, offering deposits and banking services, and educating customers in digital tools.

You will process transactions accurately, balance daily, and provide exemplary service while collaborating with partners to deepen relationships and maintain regulatory compliance.