Financial Concierge: Elevate Customer Banking Relationships

Huntington National Bank; Maplewood (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off (PTO)

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers, retain and grow relationships, and promote appropriate banking products and services. You will process transactions accurately, balance daily activity, and provide exemplary service to both personal and business customers.

The role emphasizes a disciplined sales process, proactive goal identification, and collaboration with partners to deepen customer relationships while adhering to bank

Qualifications

• High School Diploma or GED required with 1+ year of customer service or related experience or a Bachelor's Degree.
• Demonstrated ability to educate customers on deposit products and banking services.
• Proactive in identifying opportunities to grow customer relationships through a disciplined sales process and referrals.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Grow relationships through outbound calling and referrals from customers and partners.
• Refer customers to other bank areas to deepen relationships.
• Follow all policies, procedures, and regulatory requirements.
• Demonstrate strong sales, service, and communication skills.
• Perform other duties as assigned.

Skills

Customer service

Sales skills

Relationship management

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking platforms

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers, retain and grow relationships, and promote appropriate banking products and services. You will process transactions accurately, balance daily activity, and provide exemplary service to both personal and business customers.

The role emphasizes a disciplined sales process, proactive goal identification, and collaboration with partners to deepen customer relationships while adhering to bank