Financial Concierge & Customer Growth Banker

Huntington National Bank; Kingsley (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow customer relationships by identifying financial goals and recommending deposit products while handling transactions accurately and balancing daily finances.

You will educate customers on banking services, pursue referrals, and maintain compliance with policies. Office-based role with potential flexible arrangements per hiring teams.

Qualifications

• High School Diploma or GED required or a Bachelor’s Degree.
• 1 year of customer service or military service in a related admin role is acceptable.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Communication

Presentation

Relationship management

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Mobile banking

Online banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow customer relationships by identifying financial goals and recommending deposit products while handling transactions accurately and balancing daily finances.

You will educate customers on banking services, pursue referrals, and maintain compliance with policies. Office-based role with potential flexible arrangements per hiring teams.