Financial Concierge: Customer Experience Banker

Huntington National Bank; Romeoville (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, recommending deposits and related banking products, and processing transactions accurately with daily balancing.

You will work in an office setting, delivering exemplary service while adhering to bank policies and operating procedures.

Qualifications

• High School Diploma or GED with at least 1 year of customer service or related role, or a bachelor's degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and referrals.

Skills

Customer service

Sales orientation

Communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, recommending deposits and related banking products, and processing transactions accurately with daily balancing.

You will work in an office setting, delivering exemplary service while adhering to bank policies and operating procedures.