Financial Concierge: Customer Experience Banker

The Huntington National Bank; Stati Uniti; In loco; USD 35.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave and PTO

Paid holidays

Descrizione del lavoro

The Huntington National Bank is seeking a Customer Experience Banker to serve as a Financial Concierge for walk-in customers in a welcoming branch environment. You will help clients identify financial goals and recommend appropriate deposit, loan, and other banking solutions while processing transactions accurately and delivering exemplary service.

You will educate customers on banking products and technology and actively grow consumer and business relationships through a disciplined sales

Competenze

• High School Diploma or GED (or Bachelor's Degree).
• Background check including fingerprints per NMLS regulations.
• At least 1 year of customer service experience in a related role.

Mansioni

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and consumer lending.
• Proactively grow relationships via sales, follow-up, referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security, risk and regulatory requirements.
• Demonstrate sales, service, relationship-building, and banking knowledge.
• Other duties as assigned.

Conoscenze

Customer service

Sales

Banking

Cash handling

Tech savvy

Formazione

High School Diploma

Bachelor's degree

Descrizione del lavoro

The Huntington National Bank is seeking a Customer Experience Banker to serve as a Financial Concierge for walk-in customers in a welcoming branch environment. You will help clients identify financial goals and recommend appropriate deposit, loan, and other banking solutions while processing transactions accurately and delivering exemplary service.

You will educate customers on banking products and technology and actively grow consumer and business relationships through a disciplined sales