Financial Concierge: Customer Experience Banker

Huntington Bank; Springfield (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Huntington Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals by recommending deposit products and services. You will process transactions accurately and balance daily while delivering exemplary service.

Role emphasizes proactively growing customer relationships through disciplined sales, follow-up, outbound calls, and referrals from customers and partners, within an office setting.

Qualifications

• High School Diploma or GED required, plus minimum 1 year customer service or related experience.
• Preferred: 1 year or more in customer service in banking, financial services or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Job description

Huntington Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals by recommending deposit products and services. You will process transactions accurately and balance daily while delivering exemplary service.

Role emphasizes proactively growing customer relationships through disciplined sales, follow-up, outbound calls, and referrals from customers and partners, within an office setting.