Financial Concierge - Customer Experience Banker

Huntington Bank; West (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposits and banking products, while processing transactions accurately and balancing daily.

The role emphasizes proactive sales, referrals from customers and partners, and adherence to all policies. Office-based environment with equal opportunity employment.

Qualifications

• High School Diploma or GED plus 1 year customer service or related experience.
• Preferred: 1+ year in banking, financial services, or goal-driven retail sales.
• Cash handling experience.
• Comfort with technology such as mobile services and online banking.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies.

Skills

Customer service

Sales skills

Relationship management

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposits and banking products, while processing transactions accurately and balancing daily.

The role emphasizes proactive sales, referrals from customers and partners, and adherence to all policies. Office-based environment with equal opportunity employment.