Financial Concierge: Customer Experience Banker

Huntington Bank; Spencerville (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, provide financial concierge service, and retain and grow consumer and business relationships.

You will identify financial goals, recommend deposit and other banking products, and educate customers about services while processing transactions accurately and balancing daily. You will collaborate with teammates to deliver exceptional service and help communities thrive through sound financial guidance.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or related experience preferred.
• Experience in banking or financial services is a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Proactively identify opportunities to grow relationships and refer to other products.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales skills

Cash handling

Technology proficiency

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, provide financial concierge service, and retain and grow consumer and business relationships.

You will identify financial goals, recommend deposit and other banking products, and educate customers about services while processing transactions accurately and balancing daily. You will collaborate with teammates to deliver exceptional service and help communities thrive through sound financial guidance.