Financial Concierge: Customer Experience Banker

Huntington Bank; Bridgeport (WV); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately and balancing daily while delivering exemplary service.

The role emphasizes proactively identifying financial goals and needs, recommending deposit and other banking products, and growing relationships through a disciplined sales approach. Office-based with potential flexible work arrangements within Huntington's branch network.

Qualifications

• High School Diploma or GED with 1 year of customer service experience.
• Bachelor's Degree is a plus and may qualify for related roles.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management and communication skills.
• Other duties as assigned.

Skills

Customer service

Sales skills

Cash handling

Technology savvy

Education

High School Diploma or GED

Job description

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately and balancing daily while delivering exemplary service.

The role emphasizes proactively identifying financial goals and needs, recommending deposit and other banking products, and growing relationships through a disciplined sales approach. Office-based with potential flexible work arrangements within Huntington's branch network.