Financial Center Leader: People, Performance & Client Growth

Bank of America; Portland (OR); On-site; USD 70,000 - 100,000; Full time

Job summary

Bank of America in Portland, OR is seeking a Bank financial center manager to lead daily operations, coach staff, and ensure a client-centric, compliant culture. You will drive talent development, manage client flow, and align center results with market strategies while fostering an inclusive, high-performance team.

This role requires strong coaching, risk management, and the ability to work extended hours at a local center.

Qualifications

• Minimum education: High School Diploma or equivalent.
• Experience leading a team or work group is required.
• Strong client focus and ability to coach and develop staff.
• Ability to manage processes, risk, and compliance in a banking center.
• Excellent communication and relationship-building skills.

Responsibilities

• Develops talent and sourcing of candidates.
• Manages client flow, routing, and client retention.
• Drives business results through coaching and routines.
• Creates a world-class client experience environment.
• Manages market-level initiatives prescribed by market leaders.
• Drives operational excellence by engaging employees on strategy.

Skills

Coaching

Customer Service Management

Customer Focus

Performance Management

Talent Development

Operations Management

Recruiting

Prioritization

Problem Solving

Leadership

Risk Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Portland, OR is seeking a Bank financial center manager to lead daily operations, coach staff, and ensure a client-centric, compliant culture. You will drive talent development, manage client flow, and align center results with market strategies while fostering an inclusive, high-performance team.

This role requires strong coaching, risk management, and the ability to work extended hours at a local center.