Financial Center Leader: Drive Client Growth

Bank of America; Lafayette (CO); On-site; USD 65,000 - 95,000; Full time

Job summary

Bank of America in the United States is seeking a hands-on Financial Center Manager to lead daily operations, develop talent, and foster a client-centric culture. You will drive performance, coach teams, and ensure risk and controls are embedded in every decision.

This role requires weekend work flexibility and the ability to coordinate across multiple centers within a reasonable distance, delivering premier service while meeting business goals.

Qualifications

• Leadership experience driving teams and coaching staff.
• Proven client-focused mindset and relationship-building skills.
• Ability to interpret performance data and drive improvements.

Responsibilities

• Develops talent, including proactive sourcing of candidates
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world class client experience environment
• Manages market-level initiative prescribed by market leaders
• Drives operational excellence by engaging employees on business strategy
• Manages organizational priorities and effective execution
• Leads and coaches team, ensures compliance and risk controls

Skills

Leadership

Coaching

Customer focus

People management

Recruiting

Performance management

Prioritization

Problem solving

Risk management

Communication

Time management

Education

High School Diploma / GED

Tools

CRM software

Job description

Bank of America in the United States is seeking a hands-on Financial Center Manager to lead daily operations, develop talent, and foster a client-centric culture. You will drive performance, coach teams, and ensure risk and controls are embedded in every decision.

This role requires weekend work flexibility and the ability to coordinate across multiple centers within a reasonable distance, delivering premier service while meeting business goals.