Financial Center Leader: Clients, Culture & Growth

Bank of America Corporation; San Diego (CA); Vor Ort; USD 77.000 - 109.000; Vollzeit

Zusammenfassung

Bank of America is seeking a Manager to run a financial center, lead a team, and foster a client-centric and risk-aware culture. You will own the center’s performance, develop talent, and drive strategic initiatives to enhance client experiences and business results.

The role requires coaching, collaboration, and strong problem-solving skills, with weekend/extened hours as needed and a commitment to compliance and sales/service targets.

Qualifikationen

• Leadership experience demonstrated through coaching, training or motivating a work team.
• Strong client focus and ability to resolve client needs.

Aufgaben

• Develops talent and proactively sources candidates.
• Manages client traffic and routes clients to foster retention.
• Coaches team and drives execution of business routines.
• Creates a world-class client experience environment.
• Drives operational excellence and market-level initiatives.

Kenntnisse

Coaching

Customer Service Mgmt

Customer Focus

Performance Mgmt

Talent Development

Business Ops Mgmt

Recruiting

Result Orientation

Risk Mgmt

Sales Performance

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Mgmt

Ausbildung

High School Diploma / GED / Secondary School or equivalent

Jobbeschreibung

Bank of America is seeking a Manager to run a financial center, lead a team, and foster a client-centric and risk-aware culture. You will own the center’s performance, develop talent, and drive strategic initiatives to enhance client experiences and business results.

The role requires coaching, collaboration, and strong problem-solving skills, with weekend/extened hours as needed and a commitment to compliance and sales/service targets.