Financial Center Leader: Drive Client Impact & Growth

Bank of America; Piedmont (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America is seeking a Financial Center Manager to lead a team and operate as a business owner within the center. You will foster a client-centric and compliant culture, drive performance, and manage day-to-day staff activities while aligning with market-wide initiatives.

You will oversee talent development, coordinate client flow, and implement strategies to achieve excellent client experiences and sustainable business results in a dynamic, community-forward environment.

Qualifications

• Minimum one year of leadership experience demonstrated through coaching, training and/or motivating a work team.
• Strong work ethic with results focus and client-first mindset.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, engaging and routing clients, and fostering retention.
• Manages business results through formalized management routines and coaching.
• Creates a world class client experience environment.
• Drives operational excellence by engaging employees on business strategy.
• Manages organizational priorities and effective execution.
• Leads and coaches team members to deliver results.

Skills

Coaching

Customer Service Management

Talent Development

Leadership

Performance Management

Recruiting

Risk Management

Sales Performance Management

Inclusive Leadership

Prioritization

Problem Solving

Team Leadership

Education

High School Diploma / GED

Job description

Bank of America is seeking a Financial Center Manager to lead a team and operate as a business owner within the center. You will foster a client-centric and compliant culture, drive performance, and manage day-to-day staff activities while aligning with market-wide initiatives.

You will oversee talent development, coordinate client flow, and implement strategies to achieve excellent client experiences and sustainable business results in a dynamic, community-forward environment.