Financial Center Leader: Client Growth & Operations

Bank of America; Paynes (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Bank of America seeks a senior center manager to lead a financial center's day-to-day operations and people. You will own the client experience, nurture a risk-aware culture, and drive performance through coaching and structured routines.

You will recruit and develop talent, optimize client flow, and align center initiatives with market leadership. Travel and weekends may be required to meet business needs.

Qualifications

• 1+ years leadership experience demonstrated through coaching, training, or motivating a diverse work team.
• Strong work ethic, results-driven, and client-focused.
• Collaborates effectively to get things done and build relationships.
• Ability to learn new information and technology platforms.
• Adheres to laws and regulations in daily activities.

Responsibilities

• Develops talent, including proactive sourcing of candidates
• Manages client traffic, routing clients and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world class client experience environment
• Drives operational excellence by engaging employees on business strategy
• Inspects and manages health of the bench to ensure succession
• Manages organizational priorities and effective execution

Skills

Leadership

Coaching

Customer focus

Talent development

Risk management

Operations management

Recruiting

Problem solving

Time management

Education

High School Diploma / GED

Job description

Bank of America seeks a senior center manager to lead a financial center's day-to-day operations and people. You will own the client experience, nurture a risk-aware culture, and drive performance through coaching and structured routines.

You will recruit and develop talent, optimize client flow, and align center initiatives with market leadership. Travel and weekends may be required to meet business needs.