Financial Center Leader: Client Experience & Operations

Bank of America; South Carolina; Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

Bank of America in the United States seeks a Financial Center Manager to lead a banking center and its team daily, fostering a client‑centric culture and strong risk discipline while delivering operational excellence. You will develop talent, recruit and coach staff, manage client traffic, and drive business results through structured routines and market initiatives, while supporting a culture of inclusion and professional growth.

Formación

• Leadership experience demonstrated through coaching, training and/or motivating a work team.
• Strong work ethic, client focus, and results orientation.
• Ability to learn and adapt to new information and technology platforms.
• Willingness to work weekends or extended hours as needed.
• Adherence to laws and regulations; risk awareness.

Responsabilidades

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention.
• Manages business results through formalized management routines and coaching.
• Creates a world class client experience environment.
• Manages market-level initiatives prescribed by market leaders.
• Drives operational excellence by engaging employees on business strategy.
• Manages organizational priorities and effective execution.

Conocimientos

Coaching

Customer Service Management

Customer and Client Focus

Performance Management

Talent Development

Business Operations Management

Recruiting

Result Orientation

Risk Management

Sales Performance Management

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Educación

High School Diploma / GED

Descripción del empleo

Bank of America in the United States seeks a Financial Center Manager to lead a banking center and its team daily, fostering a client‑centric culture and strong risk discipline while delivering operational excellence. You will develop talent, recruit and coach staff, manage client traffic, and drive business results through structured routines and market initiatives, while supporting a culture of inclusion and professional growth.