Financial Center Leader: Client Experience & Growth

Bank of America; Arlington (VA); Sur place; USD 77 000 - 109 000; Plein temps

Avantages offerts par ce poste

Discretionary incentive eligible

Benefits package

Paid time off

Résumé du poste

Bank of America is seeking a leader to oversee a financial center, drive client-centric service and a strong risk culture. You will own day-to-day operations, coach staff and manage business results while ensuring operational excellence across the center.

The role requires weekend/extended hours as needed at various VA centers. Compensation reflects the pay range and discretionary incentives, with benefits included as part of a comprehensive package.

Qualifications

• 1+ year of leadership experience through coaching, training or supervising a work team.
• Must be a proactive self-starter with a strong work ethic and results focus.
• Able to build relationships and collaborate across teams.

Responsabilités

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, routing and retention to deliver a world-class client experience.
• Drives operational excellence through routines and coaching to meet business goals.
• Leads market-level initiatives and ensures effective execution of priorities.

Connaissances

Leadership

Coaching

Client focus

Performance management

Risk management

Time management

Problem solving

Communication

Formation

High School Diploma

Description du poste

Bank of America is seeking a leader to oversee a financial center, drive client-centric service and a strong risk culture. You will own day-to-day operations, coach staff and manage business results while ensuring operational excellence across the center.

The role requires weekend/extended hours as needed at various VA centers. Compensation reflects the pay range and discretionary incentives, with benefits included as part of a comprehensive package.