Financial Center Leader: Build Talent, Drive Growth

Bank of America; Cambridge (MA); Sur place; USD 77 000 - 109 000; Plein temps

Avantages offerts par ce poste

Industry-leading benefits

Paid time off

Résumé du poste

Bank of America in Cambridge, MA is seeking a manager to lead a financial center, act as a business owner, foster an inclusive, client-focused culture, and drive operational excellence. You will coach staff, recruit and onboard talent, and ensure effective execution of market initiatives.

The role requires leadership experience, strong communication, and a commitment to delivering exceptional client service. 40 hours weekly with competitive benefits and compensation.

Qualifications

• Must have leadership experience and coach a work team.
• Demonstrates strong client-centric and results-driven mindset.
• Communicates effectively with clients and teammates.

Responsabilités

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, engaging and routing clients, and fostering client retention.
• Manages business results through formal management routines and coaching.
• Creates a world class client experience environment.
• Manages market-level initiatives prescribed by market leaders.
• Drives operational excellence by engaging employees on business strategy.
• Manages organizational priorities and execution.

Connaissances

Coaching

Customer Service Management

Customer Focus

Performance Management

Talent Development

Business Operations

Recruiting

Result Orientation

Risk Management

Sales Performance

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Formation

High School Diploma / GED / Secondary School or equivalent

Description du poste

Bank of America in Cambridge, MA is seeking a manager to lead a financial center, act as a business owner, foster an inclusive, client-focused culture, and drive operational excellence. You will coach staff, recruit and onboard talent, and ensure effective execution of market initiatives.

The role requires leadership experience, strong communication, and a commitment to delivering exceptional client service. 40 hours weekly with competitive benefits and compensation.