Field Wireless Communications Technician – On-Call Support

Mobile-Communications-America-Inc; Tennessee; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Holiday Pay

Education Incentives

And more

Job summary

Mobile Communications America, Inc. in Madison, TN is seeking an experienced Communication Systems Technician to install, program, and maintain complex wireless and security systems for mission-critical customers.

You’ll work with a team, learn new technologies, and support customers including public safety and utilities. The role requires 2+ years of relevant experience, strong communication skills, and a valid driver’s license.

Qualifications

• At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
• Team-focused with a passion to meet customer needs.
• Strong communications skills for end users and third parties.
• Resourceful technicians sometimes need assistance/guidance from others.
• Understanding of / willingness to learn two-way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency with Microsoft Office.
• A valid driver’s license.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
• A two-year degree in Electronics, IT, or an applicable subject, preferred.
• P25 and/or MotoTRBO experience, preferred.

Responsibilities

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, the Service Manager, and the customer.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 24/7 technical support.

Skills

Teamwork

Communication

Two-way radio theory

Microsoft Office

Driver's license

Customer service

Education

Two-year degree in Electronics/IT

Tools

Spectrum analyzers

System analyzers

Watt meters

TDRs

FDRs

Multimeters

Job description

Mobile Communications America, Inc. in Madison, TN is seeking an experienced Communication Systems Technician to install, program, and maintain complex wireless and security systems for mission-critical customers.

You’ll work with a team, learn new technologies, and support customers including public safety and utilities. The role requires 2+ years of relevant experience, strong communication skills, and a valid driver’s license.