Field UPS Technician: Critical Power & Battery Systems

Concentric, LLC; Orlando (FL); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Employer-paid health insurance

401K with company match

Paid holidays and PTO

Job summary

Concentric, LLC is seeking an experienced Critical Power UPS Technician to service, troubleshoot, install, and maintain UPS systems from multiple manufacturers, including batteries, PDU’s, and static switches. The role involves on-site work with occasional travel and on-call responsibilities.

The ideal candidate has 2-3 years of hands-on experience with 3-Phase UPS systems, strong electrical theory knowledge, and the ability to work independently within safety guidelines.

Qualifications

• 2-3 years of actual experience working on 3-Phase UPS systems (Uninterruptible Power Supply) is required.
• Good understanding of sealed and wet celled battery theory and application.
• Must pass background check and obtain a TWIC card.
• Must pass a drug test; random drug testing is required.
• Must have a valid driver’s license and be willing to travel.
• Strong communication, problem solving, and analytical skills.
• Ability to organize own work with limited supervision.
• Telecomms experience is preferred but not required.

Responsibilities

• Perform preventative maintenance service to equipment under contract as scheduled.
• Maintain electrical test equipment and procedures.
• Advise requesting department regarding system requirements and safety codes.
• Perform initial starts-ups.
• Provide 24/7 on-call emergency services as required.
• Maintain electrical equipment and battery systems.
• Install designed battery systems per design specs and safety codes.
• Complete on-site services meeting safety codes, specs, and budgets.
• Collaborate with team members on large installation projects.
• Educate customers on basic operation and actions for issues.
• Establish and maintain rapport with customers and colleagues.
• Troubleshoot critical power systems to root cause and minimize downtime.
• Interpret technical documentation including schematics.
• Coordinate on-site subcontractors as necessary.
• Identify sales opportunities and connect customers with sales and technical resources.
• Complete Field Service Reports, RMA’s, timecards, and expense reports timely.
• Handle warehouse tasks such as battery prep, inventory, and forklift operation.
• Provide training to less experienced staff when needed.
• Other duties as assigned by supervisor.

Skills

UPS systems

Troubleshooting

Electrical theory

Driver's license

Education

High School or GED

UPS certification/training

Tools

Electrical test equipment

Battery testing equipment

Job description

Concentric, LLC is seeking an experienced Critical Power UPS Technician to service, troubleshoot, install, and maintain UPS systems from multiple manufacturers, including batteries, PDU’s, and static switches. The role involves on-site work with occasional travel and on-call responsibilities.

The ideal candidate has 2-3 years of hands-on experience with 3-Phase UPS systems, strong electrical theory knowledge, and the ability to work independently within safety guidelines.