Critical Power Field Technician: UPS & Generators

Quality Power Solutions; Phoenix (AZ); On-site; USD 45,000 - 75,000; Full time

Job summary

Quality Power Solutions is seeking a field service technician to perform in-field preventative and repair services on various UPS systems and batteries. The role requires diagnosing complex problems, providing technical support, and executing installations or start-ups.

The candidate will travel to client sites, interpret maintenance manuals, and ensure high-quality customer service while maintaining strong relationships with clients and vendors.

Qualifications

• Field service experience preferred.
• Background in electronics or electronics-related fields.
• Ability to read and understand electronic one-line drawings.
• Excellent communication skills to solve customer problems.
• Able to multitask and work under pressure.
• Commitment to quality customer service.
• Willingness to travel and hold a valid U.S. driver’s license.

Responsibilities

• Perform Major Preventative Maintenance (PM) and minor PMs, including shutdowns as needed.
• Submit Field Service Reports (FSR) accurately for service activity.
• Replace components such as capacitors and fans per specifications.
• Interpret maintenance manuals, schematics and wiring diagrams to repair equipment.
• Provide startup and commissioning of UPS systems.
• Maintain customer and vendor relations and identify service opportunities.
• Be available 24/7/365; weekend work and overnight travel may be required.
• Other duties as assigned.

Skills

Field service

Electronics background

Read schematics

Customer service

Communication

multitask

Team player

Tools

Microsoft Office

Job description

Quality Power Solutions is seeking a field service technician to perform in-field preventative and repair services on various UPS systems and batteries. The role requires diagnosing complex problems, providing technical support, and executing installations or start-ups.

The candidate will travel to client sites, interpret maintenance manuals, and ensure high-quality customer service while maintaining strong relationships with clients and vendors.