Field Technician – RYOBI Experience & Training Lead

Techtronic Industries - TTI

Philadelphia (Philadelphia County)

Sur place

USD 55 000 - 75 000

Plein temps

Il y a 8 jours

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Résumé du poste

Techtronic Industries Power Equipment seeks a Field Specialist for the Ryobi experience team to expand riding mower programs by engaging customers and service centers in the field. You will diagnose and repair units, train and recruit centers, and collaborate with the Anderson, SC engagement center as needed.

The role requires extensive travel, strong mechanical aptitude, and excellent communication skills to satisfy end-users with minimal supervision.

Qualifications

Must be mechanically inclined with ability to diagnose and repair riding mowers in the field.
Strong written and oral communication skills critical for customer and service-center interactions.
Prior presenting and/or training experience preferred.

Responsabilités

Cover a large territory to provide riding mower support in the field.
Diagnose and repair TTI riding mowers at customer locations.
Recruit and train service centers within the territory for mower repair programs.
Train existing service centers on current and new riding mower models.
Serve as a subject matter expert on riding mower programs and processes.
Visit customer residences to diagnose and repair units.
Maintain open communication with TTI teams and provide performance reports.
Collaborate with engineering and project management on ongoing issues.