Ryobi Experience Field Specialist - Field Support

Techtronic Industries Power Equipment; Philadelphia (Philadelphia County); Teletrabalho; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

Techtronic Industries Power Equipment is seeking a Field Specialist for the Ryobi Experience Team to support riding mower programs across a broad territory. The role involves diagnosing and repairing units in the field, training and recruiting service centers, and coordinating with the Anderson, SC engagement center.

The position requires extensive travel, including overnight stays, and close collaboration with engineering and project management to resolve issues while maintaining organized gear

Qualificações

• Must be mechanically inclined; training provided.
• Strong written and oral communication skills.
• Travel-heavy role with overnight stays.
• Ability to train service centers and crews.

Responsabilidades

• Diagnose and repair riding mowers in the field.
• Cover a large territory for customer support and field service.
• Recruit and train new service centers for riding mower repair.
• Train existing service centers on current and new riding mowers.
• Visit customer residences to diagnose and repair mowers.
• Maintain open communication with TTI teams; provide reports.
• Collaborate with engineering and project management to address issues.
• Keep an organized, clean company vehicle and tools.

Conhecimentos

Mechanical aptitude

Communication skills

Training skills

Problem solving

Descrição da oferta de emprego

Techtronic Industries Power Equipment is seeking a Field Specialist for the Ryobi Experience Team to support riding mower programs across a broad territory. The role involves diagnosing and repairing units in the field, training and recruiting service centers, and coordinating with the Anderson, SC engagement center.

The position requires extensive travel, including overnight stays, and close collaboration with engineering and project management to resolve issues while maintaining organized gear