Field Technician I: Fiber Network Installations & Support

Lumen; Grand Island (NE); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is hiring a Field Technician I to support enterprise customers in the Grand Island, NE area. You’ll install, maintain, troubleshoot, and restore network services in the field while learning through structured training and on‑the‑job experience.

This entry‑level role expects readiness to service the greater Grand Island market. Ideal candidates have a High School Diploma or GED, basic networking knowledge, and a valid driver’s license.

Qualifications

• High School Diploma or GED required; 1+ years network monitoring, installation, or maintenance/repair desired.
• Basic networking knowledge and interest in telecommunications technology.
• Valid driver's license to operate company vehicle.
• Ability to perform physical tasks (climbing, lifting up to 50 lbs).
• Must be reliable with strong learning aptitude and willingness to participate in on-call rotation.

Responsibilities

• Troubleshoot network equipment and replace defective parts to restore service.
• Assist in installation, change, decommission, and testing of Next Gen technologies (Edge Compute, Wavelength, Fiber, Ethernet, IP).
• Install, activate, test, and maintain network services and telecom equipment.
• Perform basic troubleshooting and repair for customer and network service issues.
• Conduct fiber and Ethernet testing and circuit validation as assigned.
• Travel to customer and network locations for field work and on-call rotations.

Skills

Networking basics

Strong communication

Willing to work overtime

Problem solving

Customer focus

Field service

Education

High School Diploma or GED

Technical/Trade school training (preferred)

Job description

Lumen is hiring a Field Technician I to support enterprise customers in the Grand Island, NE area. You’ll install, maintain, troubleshoot, and restore network services in the field while learning through structured training and on‑the‑job experience.

This entry‑level role expects readiness to service the greater Grand Island market. Ideal candidates have a High School Diploma or GED, basic networking knowledge, and a valid driver’s license.