Field Technician I: Fiber & Network Install & Support

Lumen Technologies; Bellevue (NE); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies in Bellevue area seeks a Field Technician I to install, maintain, troubleshoot, and restore network services in the field. This entry-level role focuses on hands-on learning and a long-term telecom career in a high-accountability environment.

You will develop skills through structured training and on-the-job experience, supporting enterprise customers with Next Generation technologies and CPE, while traveling to sites and participating in on-call rotations.

Qualifications

• High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.

Responsibilities

• Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network.
• Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered.
• May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
• Install, activate, test, and maintain network services and telecommunications equipment.
• Perform basic troubleshooting and repair activities for customer and network service issues.
• Conduct fiber testing, Ethernet testing, and circuit validation activities as assigned.
• Travel to customer and network locations to complete field service work.
• Support outage response and service restoration efforts, including participation in an on‑call rotation.
• Deliver a positive customer experience through professional communication and technical support.
• Follow safety procedures while working in a physically demanding field environment.
• Collaborate with team members and participate in ongoing training and development programs.

Skills

Learning aptitude

Communication skills

Customer focus

Problem solving

Education

High School Diploma or GED

Tools

Network testing

Job description

Lumen Technologies in Bellevue area seeks a Field Technician I to install, maintain, troubleshoot, and restore network services in the field. This entry-level role focuses on hands-on learning and a long-term telecom career in a high-accountability environment.

You will develop skills through structured training and on-the-job experience, supporting enterprise customers with Next Generation technologies and CPE, while traveling to sites and participating in on-call rotations.